Smash Help (FAQ)
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Downloading files

Questions about downloading files on Smash.

  • I haven't received the transfer someone sent to me
  • Can I download a transfer that expired?
  • I don't manage to download files
  • I don't manage to unzip the downloaded transfer on Mac
  • I don't receive any download confirmation email
  • What does "transfer suspended" mean?
  • What file type can I preview before downloading?
  • How to open a .zip file downloaded on iPhone or iPad?
  • How to open a .zip file downloaded on Android phone or tablet?
  • How to open a single file downloaded on iPhone or iPad?
  • Why is my transfer returning to a 404 error?
  • Do recipients have to have an account to download files?

Categories

  • Getting started
  • Sending files
  • Downloading files
  • Security and confidentiality
  • Smash Pro
  • Smash Team
  • Mobile apps
  • App macOS
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