What is a member?

On Smash Team, some users are called "members". 

What does it mean? 

A member is a person, an email address, allowed to use a Smash account, while being able to log into an individual account.

A member has a login and a password, that's what differentiates it from a guest. 

Each member is attached to a domain and has a role. A member can be attached to many domains and can have a different role in every domain. 

It exists 2 differents roles: 

  • collaborator: a collaborator can send files and access his/her history of transfers 
  • marketer: a marketer can send files, access his/her history of transfers, manage the account design customization and the settings of waiting messages for communication purposes. 

The administrator manages guests, members and roles. 

Smash_Members

To allow this member to access his account, don't forget to tick the box " Send user activation email now". If you forget, just click on the "...", on the line corresponding to your member, then choose "invite". 

Then, member will receive an email and only need to set up a password. Then, he/she will be redirected to his/her Smash interface. 

Warning, if many user activation email are sent to the member, he/she has to access to the last email received (most recent)

If you need help, we are available by email and look forward to hearing from you!